Get in Touch

We're here to help. Reach out to our team for support, sales, or partnerships.

How Can We Help?

Choose the best way to reach us based on your needs

Technical Support

Get help with app issues, technical problems, or account-related questions.

  • 24/7 support available
  • Average response time: 2 hours
  • Expert technical assistance
support@mym3ds.com

Response time: 24-48 hours

Sales & Partnerships

Interested in our enterprise solutions or want to partner with us?

  • Custom pricing for organizations
  • Integration partnerships
  • Bulk licensing options
sales@mym3ds.com

Media & Press

Press inquiries, media kit requests, and partnership announcements.

  • Press releases and updates
  • Media kit and assets
  • Interview requests
media@mym3ds.com

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

Our Office

Visit us at our headquarters or reach out through any of our channels

Address

MyMeds UK Headquarters
London, United Kingdom
Address details pending App Store publication

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday: 10:00 AM - 4:00 PM GMT
Sunday: Closed

Phone Support

General Inquiries: +44 20 7123 4567
Technical Support: +44 20 7123 4568
Available during business hours

Frequently Asked Questions

Quick answers to common questions

How quickly do you respond to support requests?

We aim to respond to all support requests within 2 hours during business hours, and within 24 hours for non-urgent inquiries.

Do you offer phone support?

Yes, we provide phone support for Premium and Professional plan subscribers during business hours. Free plan users can access our comprehensive help center and community forum.

Can I schedule a demo or consultation?

Absolutely! We offer personalized demos for enterprise customers and healthcare organizations. Contact our sales team to schedule a consultation.

What languages do you support?

Currently, we support English and French interfaces. We're working on adding more languages based on user demand and regional requirements.

Ready to Get Started?

Download MyMeds UK today and experience the future of medication intelligence.